Privacy Policy

    Last updated: March 2025

    1. Overview

    Rexii ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our desktop application and website (collectively, the "Service").

    We offer two distinct operating modes with very different data practices: Privacy Mode (local, on-device processing) and Cloud Mode (server-side AI processing). Please read carefully to understand which mode applies to you.

    2. Privacy Mode vs. Cloud Mode

    Privacy Mode (default):

    When you use Rexii in Privacy Mode, all AI processing happens entirely on your device using local models. No audio, text, commands, or results are transmitted to our servers. Your data never leaves your machine.

    Cloud Mode:

    When you opt in to Cloud Mode, your voice input and text requests are sent to our cloud infrastructure for processing by third-party large language model (LLM) providers (e.g., OpenAI, Anthropic, Google). Cloud Mode requires a Rexii account (Google sign-in). Data sent in Cloud Mode is governed by the providers' respective privacy policies in addition to this policy.

    3. Information We Collect

    Account Information (Cloud Mode only):

    When you sign in with Google, we receive your name, email address, and profile photo from Google. We do not store your Google password.

    Usage Data:

    We may collect anonymised, aggregated usage statistics (e.g., feature usage frequency, crash reports) to improve the product. This data cannot be used to identify you.

    Support Communications:

    If you contact our support team, we retain your messages and email address to resolve your issue.

    Payment Information:

    Payments are processed by Stripe. We do not store full card numbers or CVV codes.

    4. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve the Service

    • Authenticate your account and sync your preferences (Cloud Mode)

    • Process payments and send receipts

    • Respond to support requests

    • Send product updates (you may opt out at any time)

    • Comply with legal obligations

    5. Data Sharing

    We do not sell your personal data. We may share data with:

    AI providers (Cloud Mode only): prompts are sent to LLM APIs for processing

    Stripe: for payment processing

    Google: for authentication via OAuth

    Law enforcement: where required by law

    All third-party partners are bound by data processing agreements.

    6. Data Retention

    Account data is retained for as long as your account is active. You may request deletion of your account and all associated data at any time by emailing info@rexii.io. We will action your request within 30 days.

    7. Security

    We use industry-standard encryption (TLS in transit, AES-256 at rest) to protect your data. However, no method of transmission over the internet is 100% secure.

    8. Children's Privacy

    Rexii is not directed to children under the age of 13. We do not knowingly collect personal data from children.

    9. Your Rights

    Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. To exercise these rights, email info@rexii.io.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of the Service after changes constitutes acceptance.

    11. Contact

    For privacy-related questions or requests, contact us at:

    info@rexii.io

    Rexii, Inc.